End User License Agreement (EULA)

1. Software Description

MailSignal is a lightweight Windows desktop tray application that aggregates unread email counts from multiple Microsoft Office 365 and Gmail accounts, allowing you to monitor your inbox status without opening individual mailboxes.

Key Features:

• Connects to your Office 365 and Gmail accounts via secure API authentication
• Displays aggregated unread email counts in your Windows system tray
• Operates locally on your Windows desktop device
• Does not store, read, or access the content of your emails
• Processes email count data in real-time without permanent storage

2. License Grant

2.1 Grant of License

Subject to your compliance with this Agreement, Licensor grants you a limited, non-exclusive, non-transferable, revocable license to:

• (a) Download and install the Software on one or more Windows devices that you own or control;
• (b) Use the Software for personal or internal business purposes;
• (c) Make one copy of the Software for backup or archival purposes.

2.2 License Types

The Software is offered under a Freemium License Model:

• Free Tier: The Software is provided free of charge with limited features. The Free Tier allows you to connect up to 2 email accounts and includes core functionality.
• Pro Tier: A paid subscription that unlocks additional features, including unlimited email accounts and premium functionality. Pro licenses require an active subscription purchased through our website or authorized resellers.

Feature availability and tier limitations may change over time. Current tier features are described on our website at https://mailsignal.app.

2.3 License Scope

This is a license agreement, not a sale. Licensor retains all right, title, and interest in and to the Software, including all intellectual property rights. You receive only the limited rights expressly granted in this Agreement.

3. License Restrictions

You may NOT:

• (a) Modify or Create Derivatives: Modify, adapt, translate, or create derivative works based on the Software;
• (b) Reverse Engineer: Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Software, except to the extent expressly permitted by applicable law;
• (c) Remove Notices: Remove, alter, or obscure any proprietary notices (including copyright and trademark notices) on or in the Software;
• (d) Distribute or Transfer: Rent, lease, lend, sell, redistribute, sublicense, or transfer the Software to any third party;
• (e) Commercial Exploitation: Use the Software for commercial software hosting services or make the Software available for use by third parties on a service bureau or time-sharing basis;
• (f) Circumvent Protection: Circumvent or disable any security features, license management mechanisms, or usage rules implemented in the Software;
• (g) Illegal Use: Use the Software for any illegal, unauthorized, or prohibited purpose;
• (h) Interfere with Service: Use the Software in any manner that could damage, disable, overburden, or impair any servers, networks, or services;
• (i) Unauthorized Access: Attempt to gain unauthorized access to any systems, accounts, or networks connected to the Software;
• (j) Bundle or Package: Include the Software as part of any other software package or distribution without express written permission.

4. System Requirements and Compatibility

4.1 Minimum Requirements

The Software requires:

• Windows 10 or later (64-bit)
• 4 GB RAM minimum
• 100 MB available storage space
• Active internet connection for email account authentication
• Valid Microsoft Office 365 and/or Gmail account(s)

4.2 Compatibility

You acknowledge that:

• The Software is designed exclusively for Windows operating systems
• Performance may vary based on your hardware configuration and internet connection
• We do not guarantee compatibility with all Windows configurations or third-party software

5. Installation and Activation

5.1 Installation

You are responsible for:

• Downloading the Software from authorized sources only
• Installing the Software according to provided instructions
• Ensuring your system meets minimum requirements
• Maintaining appropriate backups of your data before installation

5.2 Account Authentication

To use the Software, you must:

• Authenticate your Office 365 and/or Gmail accounts through the respective provider's secure OAuth authentication process
• Grant the Software permission to access unread email count data
• Maintain valid credentials for your connected email accounts

5.3 Authentication Tokens

The Software stores authentication tokens locally on your device in encrypted format. You are responsible for:

• Maintaining the security of your device
• Protecting your authentication tokens from unauthorized access
• Revoking access through your email provider if your device is compromised

6. Third-Party Services and API Integration

6.1 Third-Party Service Dependencies

The Software integrates with Microsoft Office 365 and Google Gmail services ("Third-Party Services") via their respective APIs. Your use of these integrations is subject to:

• Microsoft's Terms of Service and Privacy Policy
• Google's Terms of Service and Privacy Policy
• The API usage policies and rate limits of these providers

6.2 Third-Party Service Availability

Licensor is NOT responsible for:

• The availability, functionality, security, or performance of Third-Party Services
• Changes to Third-Party Service APIs that may affect Software functionality
• Suspension, termination, or modification of API access by Third-Party Service providers
• Any data loss, security breaches, or issues arising from Third-Party Services
• Compliance with Third-Party Service terms and policies (your responsibility)

6.3 API Access Permissions

By connecting your email accounts, you authorize the Software to:

• Access unread email count data from your connected accounts
• Maintain and refresh authentication tokens as required
• Query your email accounts at regular intervals to update unread counts

You explicitly acknowledge and agree that:

• The Software does NOT access, read, download, store, or transmit the content of your emails
• The Software only retrieves numerical unread count data
• All email content remains exclusively with the Third-Party Service providers

6.4 Revocation of Access

You may revoke the Software's access to your email accounts at any time through:

• Your Microsoft account security settings (for Office 365)
• Your Google account security settings (for Gmail)
• The Software's account management interface

7. Data Collection, Storage, and Privacy

7.1 Data Collected by the Software

The Software collects and processes the following data locally on your device:

(a) Authentication Data:

• OAuth authentication tokens from Office 365 and Gmail
• Account identifiers and email addresses
• Token expiration and refresh data

(b) Email Count Data:

• Unread email counts from connected accounts
• Timestamp of last count retrieval
• Account-specific count history (temporary, for display purposes)

(c) Usage Data:

• Application launch and close events
• Account connection and disconnection events
• Error logs and crash reports (if enabled)

(d) Technical Data:

• Windows version and build number
• Software version and build number
• Device hardware identifiers (for licensing purposes, if applicable)

7.2 Local Data Storage

All data collected by the Software is stored locally on your device:

• Authentication tokens are encrypted using industry-standard encryption
• Email count data is stored temporarily in memory and local cache
• No email content is ever accessed, stored, or transmitted
• Data is not transmitted to Licensor's servers except as specified in Section 7.3

7.3 Data Transmitted to Licensor

The Software may transmit the following data to Licensor's servers:

(a) Anonymous Usage Analytics (if enabled):

• Software version and installation date
• Feature usage statistics (aggregated and anonymized)
• Error reports and crash logs (without personal information)

(b) License Validation (if applicable):

• License key or activation code
• Device identifier (hashed)
• Installation timestamp

You may opt out of anonymous usage analytics through the Software's settings.

7.4 Data NOT Collected

The Software does NOT:

• Access, read, or store the content of your emails
• Access your email attachments
• Access your contact lists or address books
• Transmit your authentication tokens to Licensor's servers
• Share your email count data with third parties
• Track your email reading habits or patterns

7.5 Privacy Policy

Our collection, use, and disclosure of personal information is governed by our Privacy Policy, available at https://mailsignal.app/privacy. By using the Software, you consent to the practices described in our Privacy Policy.

7.6 Data Security

While we implement reasonable security measures to protect data stored by the Software, you acknowledge that:

• No method of electronic storage is 100% secure
• You are responsible for securing your device and user account
• We cannot guarantee absolute security of data stored on your device

8. Updates and Modifications

8.1 Software Updates

Licensor may provide updates, patches, bug fixes, or new versions of the Software ("Updates"). Updates may:

• Add new features or functionality
• Improve performance, security, or compatibility
• Fix bugs or address security vulnerabilities
• Modify or remove existing features

8.2 Automatic Updates

The Software may check for and download Updates automatically. You may disable automatic updates through the Software's settings, but this may:

• Reduce security and stability
• Cause compatibility issues with Third-Party Services
• Result in degraded performance or functionality

8.3 Update Installation

You agree to:

• Install critical security updates promptly
• Maintain a reasonably current version of the Software
• Accept that older versions may not be supported

8.4 Changes to This Agreement

Licensor reserves the right to modify this Agreement at any time. Changes will be effective:

• Immediately upon posting the updated Agreement at https://mailsignal.app/terms
• Upon your acceptance when installing an Update
• After 30 days' notice via email or in-Software notification

Your continued use of the Software after changes constitutes acceptance of the modified Agreement.

8.5 No Obligation to Update

Licensor has no obligation to provide Updates and may discontinue Updates at any time without notice.

9. Intellectual Property Rights

9.1 Ownership

The Software and all worldwide intellectual property rights therein are the exclusive property of Licensor. All rights not expressly granted in this Agreement are reserved by Licensor.

This includes, without limitation:

• Source code and object code
• Algorithms and methodologies
• User interface designs and layouts
• Documentation and help files
• Trademarks, service marks, and logos
• Trade secrets and proprietary information

9.2 Trademarks

MailSignal, Genroe, and associated logos are trademarks or registered trademarks of Licensor. You may not:

• Use these trademarks without prior written consent
• Register domain names, social media handles, or business names incorporating these trademarks
• Create confusion about the source or sponsorship of any products or services

9.3 Copyright Notices

You must retain all copyright, trademark, and other proprietary notices contained in the original Software on any copies you make.

9.4 Feedback and Suggestions

If you provide feedback, suggestions, ideas, or recommendations about the Software ("Feedback"), you grant Licensor a perpetual, irrevocable, worldwide, royalty-free, fully paid-up license to:

• Use, reproduce, modify, and create derivative works from the Feedback
• Publicly display, publicly perform, and distribute the Feedback
• Sublicense the Feedback to third parties
• Incorporate the Feedback into the Software or other products

You waive any moral rights in the Feedback and represent that you have the right to grant this license.

10. Fees and Payment

10.1 License Fees

The Software operates under a Freemium Model:

• Free Tier: Core functionality is provided free of charge, subject to feature limitations (e.g., maximum of 2 connected email accounts).
• Pro Tier: Premium features and unlimited accounts require a paid subscription. Subscription fees are billed monthly or annually in advance, as selected at the time of purchase.

Current pricing is available at https://mailsignal.app.

10.2 Taxes

All fees are exclusive of applicable taxes (including GST). You are responsible for paying all taxes associated with your purchase and use of the Software.

10.3 Payment Terms

• Payment is due immediately upon purchase
• We accept payment via credit card and other methods as displayed at checkout
• All fees are non-refundable except as required by Australian Consumer Law
• Subscription renewals are automatic unless cancelled before the renewal date

10.4 Price Changes

Licensor reserves the right to change fees at any time. For subscription licenses, price changes will take effect at your next renewal date after 30 days' notice.

10.5 Refund Policy

You may request a refund within 14 days of purchase if:

• The Software fails to perform as described
• The Software is incompatible with your system despite meeting stated requirements
• You have not violated this Agreement

Refund requests must be submitted to support@mailsignal.app with proof of purchase.

11. Term and Termination

11.1 Term

This Agreement is effective from the date you first download, install, or use the Software and continues until terminated.

11.2 Termination by You

You may terminate this Agreement at any time by:

• Uninstalling the Software from all devices
• Destroying all copies of the Software in your possession
• Discontinuing all use of the Software
• Revoking the Software's access to your email accounts

11.3 Termination by Licensor

Licensor may terminate this Agreement immediately, without notice, if:

• You breach any term of this Agreement
• You fail to pay applicable fees (if any)
• We discontinue the Software or cease business operations
• We are required to terminate by law or court order
• Your use poses a security risk or violates third-party rights

11.4 Effect of Termination

Upon termination of this Agreement:

• (a) Your license to use the Software immediately ceases;
• (b) You must immediately uninstall the Software from all devices;
• (c) You must destroy all copies of the Software in your possession;
• (d) Licensor may disable your access to the Software remotely (if technically feasible);
• (e) You must revoke the Software's access to your email accounts;
• (f) Licensor may delete any data associated with your use of the Software;
• (g) No refund of fees will be provided except as required by law.

11.5 Survival

The following sections survive termination: Sections 3 (License Restrictions), 9 (Intellectual Property Rights), 12 (Disclaimers), 13 (Limitation of Liability), 14 (Indemnification), and 15 (General Provisions).

12. Disclaimers and Warranties

12.1 "AS IS" Provision

THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LICENSOR DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• Implied warranties of merchantability
• Implied warranties of fitness for a particular purpose
• Implied warranties of non-infringement
• Warranties arising from course of dealing or usage of trade

12.2 No Warranty of Performance

LICENSOR DOES NOT WARRANT THAT:

• The Software will meet your requirements or expectations
• The Software will operate uninterrupted, error-free, or virus-free
• The Software will be compatible with all systems or configurations
• All errors or defects will be corrected
• The Software will be available at all times
• Third-Party Services will remain accessible or functional
• Email count data will be accurate or up-to-date at all times

12.3 Third-Party Service Disclaimer

LICENSOR MAKES NO WARRANTIES REGARDING:

• The availability, reliability, or security of Third-Party Services
• The accuracy of data retrieved from Third-Party Services
• The continued availability of Third-Party Service APIs
• Any actions taken by Third-Party Service providers

12.4 Download and Installation Risks

You acknowledge that:

• Downloading and installing software carries inherent risks
• You are responsible for backing up your data before installation
• The Software may conflict with other applications on your system
• We are not responsible for any damage to your system or data loss

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

13.1 Exclusion of Damages

IN NO EVENT SHALL LICENSOR, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Cost of substitute goods or services
• Damages arising from your use of or inability to use the Software
• Damages arising from Third-Party Services or their unavailability

WHETHER BASED ON WARRANTY, CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13.2 Cap on Liability

IN NO EVENT SHALL LICENSOR'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT EXCEED THE GREATER OF:

• The amounts you have paid to Licensor in the 12 months preceding the claim; or
• One hundred Australian dollars (AUD $100)

13.3 Essential Purpose

THE LIMITATIONS IN THIS SECTION APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

13.4 Australian Consumer Law

Nothing in this Agreement excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred on you by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other applicable law that cannot be excluded, restricted, or modified by agreement.

14. Indemnification

You agree to indemnify, defend, and hold harmless Licensor, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

• Your use of the Software
• Your violation of this Agreement
• Your violation of any third-party rights, including intellectual property rights
• Your violation of any applicable laws or regulations
• Any content or data you provide through the Software
• Your negligent or wrongful conduct

15. General Provisions

15.1 Governing Law

This Agreement shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law principles.

15.2 Dispute Resolution

Any dispute arising out of or relating to this Agreement shall be resolved as follows:

• Informal Resolution: You agree to first attempt to resolve any dispute informally by contacting us at support@mailsignal.app.
• Mediation: If informal resolution fails, the parties agree to attempt mediation before pursuing other remedies.
• Jurisdiction: Any legal action shall be brought exclusively in the courts of New South Wales, Australia, and you consent to the personal jurisdiction of such courts.

15.3 Entire Agreement

This Agreement, together with the Privacy Policy and any other policies referenced herein, constitutes the entire agreement between you and Licensor regarding the Software and supersedes all prior agreements and understandings.

15.4 Severability

If any provision of this Agreement is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

15.5 Waiver

The failure of Licensor to enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision.

15.6 Assignment

You may not assign or transfer this Agreement or any rights hereunder without Licensor's prior written consent. Licensor may assign this Agreement without restriction.

15.7 No Third-Party Beneficiaries

This Agreement does not create any third-party beneficiary rights.

15.8 Force Majeure

Licensor shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

15.9 Notices

Licensor may provide notices to you through the Software, by email, or by posting on the Website. You may provide notices to Licensor at support@mailsignal.app.

15.10 Export Compliance

You agree to comply with all applicable export laws and regulations in your use of the Software.

15.11 Government Users

If you are a government user, the Software is provided with "RESTRICTED RIGHTS" as set forth in applicable regulations.

16. Contact Information

If you have any questions about this Agreement, please contact us:

• Email: support@mailsignal.app
• Company: Genroe (Australia) Pty Ltd
• ABN: 51 092 916 731

17. Acknowledgment

BY DOWNLOADING, INSTALLING, OR USING THE SOFTWARE, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS.